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News: University of Essex Online achieves a top 10 ranking for student satisfaction

The National Student Survey (NSS) 2016, a high-profile census completed by over 86% of all final-year UK undergraduate students1, has given online education provider University of Essex Online a score of 90% for overall student satisfaction. This places the University of Essex Online in the national top 10 for overall student satisfaction out of all English mainstream universities*.

The survey is conducted by HEFCE (the Higher Education Funding Council for England) and measures various aspects of each course through multiple-choice questions and student comments. Since 2005, over 2.5 million students2 have taken part, encompassing a total of 358 universities, colleges and alternative providers.

The average overall satisfaction score for 2016 stands at 85%, with the University of Essex Online’s result of 90% putting the provider in an extremely strong position.

Nicola Pittman, Managing Director for University of Essex Online said: “I am extremely proud that we have received this exceptional result in 2016. This result reinforces our reputation as a top higher education provider and further strengthens the global perception of online learning as a genuine alternative to campus study. On behalf of our team, I would like to thank and congratulate our 2016 students and graduates.”

University of Essex Online courses are delivered by Kaplan Open Learning, an experienced online learning provider. The University and Kaplan have developed their partnership since 2007 to offer high quality online courses.


* Note: We define mainstream universities as non-specialist Higher Education Institutions (HEIs) with a survey population of at least 500 excluding further education colleges and small and specialist HEIs.


About University of Essex Online

University of Essex Online offers undergraduate and postgraduate degree courses online to both UK and international students, enabling them to benefit from a flexible approach to study while maintaining the quality and support of a top UK university.



Caroline Bluemel
Head of Marketing
University of Essex Online
T: 0113 388 8488