University of Essex Online has once again been ranked as the top online-only provider of Higher Education for overall student satisfaction. In the recent National Student Survey (NSS) 2019 we gained a rating of 91% – an increase from last year’s rating of 90%.
We’ve also remained joint 4th among all Higher Education providers in the UK. Our satisfaction score is considerably above the national average of 84% for part-time courses.
Since 2005, the National Student Survey has surveyed over 2 million final-year UK-based undergraduate students. It’s conducted on behalf of the Higher Education Funding Council for England (HEFCE) and gives students the opportunity to share their experiences about their course, institution and overall experience.
We have seen increases in our satisfaction scores for Learning community (up 7%) and Student Voice (up 8%). We’ve also had successful outcomes for our courses with our business and law programmes both gaining a 92% satisfaction score. This is particularly impressive from our law students as this is the first year that they have been surveyed.
“We strive to put students’ enjoyment and satisfaction at the forefront of everything we do, so it is fantastic to continue to see strong results in the NSS,” says Nicola Pittman, Managing Director for University of Essex Online. “This rating is reflective of the hard work put in by our academic tutors, student support team and the rest of our staff.”