Our NSS 2023 results: excellence in teaching, learning and academic support


14th Aug 2023


Online study


The University of Essex Online achieves excellence for teaching, learning and academic support in the 2023 National Student Survey (NSS).

The results of the 2023 National Student Survey (NSS) conducted by the Office for Students (OfS)  have been released with the University of Essex Online achieving excellent scores for teaching, learning and academic support. 

Reflecting on this year’s results, David Dixon, Academic Director, commented: 

“Once again our students have confirmed our commitment to delivering excellence in online education. The results show the exceptional scores in the important areas of course teaching, learning opportunities, and assessment and feedback, with most measures higher than the sector averages and comparable benchmarks.  

We’re particularly pleased these results reflect the significant work we’re undertaking to incorporate students’ feedback and voices in how we deliver great online learning. In 2024, the University of Essex will be celebrating its 60th anniversary and these NSS results from online students are a fantastic testament to the continued passion for making positive change happen across the global Essex community.”


Result highlights

  • 94% of students who responded found their course intellectually stimulating, compared to 84% across the sector. 
  • 95% of students who responded agreed their course developed the knowledge and skills they need for their future, compared to 82% across the sector. 
  • 91% of students who responded were satisfied with the IT resources and facilities to support their learning, compared to 84% across the sector. 
  • 94% of students who responded agreed the teaching staff were good at explaining things, compared to 91% across the sector.


Key measures of student satisfaction

The below table provides a breakdown of our scores for the majority of student satisfaction measures. To view this in greater detail, please visit the National Student Survey website. 

  2023 Results  Sector Average  +/- 
Teaching on my course  92%  85%  7% 
Learning opportunities  89%  81%  8% 
Assessment and feedback  88%  78%  10% 
Academic support  88%  84%  4% 
Organisation and management  87%  74%  13% 
Student voice  78%  72%  6% 
Students’ union  77%  72%  5% 

How does the NSS work?  

The annual National Student Survey is held every year to gain honest student feedback across the UK’s further and higher education sectors. The published results help prospective students make well-informed decisions about which courses to choose and where to study.   

We’d like to thank all our University of Essex Online students who took the time to participate in the 2023 National Student Survey (NSS).  


To find out more about our courses, download a prospectus. Or if you know you’d like to study with us, apply online today.