Student satisfaction

We pride ourselves on student support and satisfaction. Whatever your question or problem, we will work with you to find a solution.

On starting a course, you are assigned a personal Student Adviser who is your first point of contact throughout your studies and serves as your mentor. The role of your Student Adviser is to support you during the course and provide guidance on your progress.

We have consistently received outstanding overall student satisfaction ratings from the independent National Student Survey (NSS), receiving 90% for overall student satisfaction in 2018.

Read inspirational study experience stories from our students and graduates.

Top UK education provider

The University of Essex is an award-winning university, with a 50-year heritage of teaching and research excellence. Founded on the vision of being a freer, more daring, more experimental university, it is rated 29th in The Times and The Sunday Times Good University Guide 2019.

University of Essex is the awarding body for all our undergraduate and postgraduate courses.

University of Essex Online students have a unique chance to join more than 13,000 current students at this prestigious university and become part of its genuinely global community.

Upon successful completion of your degree course, you will be invited to attend a graduation ceremony at the University of Essex Colchester Campus, set in over 200 acres of beautiful parkland.

Read about our exciting graduation ceremonies


Quality teaching resources

Our high-quality courses are built specifically for online delivery and combine quality teaching with the latest technology, allowing you to study from anywhere in the world. Read our Review for Specific Course Designation by the Quality Assurance Agency for Higher Education (QAA).

University of Essex Online courses are delivered by Kaplan Open Learning, an experienced online learning provider. The University and Kaplan have developed their partnership since 2007 in order to offer high quality online courses.

Our structured distance learning courses allow you to work towards your degree in a unique virtual learning environment and still have access to all the support and facilities you would expect to receive on campus.

Our online platform enables both students and tutors to actively take part in real-time conversations, listen to and view recorded lectures and take part in live question and answer sessions. Meet our experienced tutors.

Want to know more about our virtual learning platform? Watch our virtual tour to learn about using our online campus to complete your online degree studies.

Our TEF result

University of Essex Online has achieved a gold rating in the 2018 Government’s Teaching Excellence Framework (TEF).

Based on the evidence available, the TEF Panel judged that University of Essex Online delivers consistently outstanding teaching, learning and outcomes for its students. It is of the highest quality found in the UK.

The TEF Panel reviewed the provider metrics and provider submission according to the process and criteria specified in the TEF guidance.
The provider metrics supplemented by the submission indicate that students from all backgrounds achieve consistently outstanding outcomes. In particular the Panel noted that part-time student satisfaction with teaching and continuation are above the provider’s benchmark and that satisfaction with assessment and feedback and academic support are exceptionally high and above benchmark. Progression to employment, highly skilled employment or further study are consistent with the provider’s benchmarks.

Learn more about our excellent result, and read our statement of findings here.